Data Protection Statement

We respect your privacy

This policy describes the practices of UrbanFox Pte. Ltd. In this policy, “we”, “us”, “our” or “UrbanFox” means UrbanFox Pte. Ltd. and its related corporations; “you”, “your” or “yours” means the persons to whom this policy applies.

We respect the rights you have under relevant data protection law. This policy describes how we may collect, use, disclose, process, manage and transfer your personal data.

Where you submit information to us (through our web site(s) or to an email address provided on our web site(s)) or otherwise use our web site(s), you will be regarded as having agreed and consented to our collection, use, disclosure, processing, management and transfer of all such information in the manner described in this policy.

If you submit any information relating to a third party to us through our web site(s) or to an email address provided on our web site(s), you represent to us that you have obtained the consent of that third party for the disclosure of their information to us for our collection, use, disclosure, processing, management and transfer of all such information in the manner described in this policy. You hereby agree to indemnify us, and hold us harmless, from and against any and all claims, demands, actions, suits, proceedings, damages, obligations, losses, liabilities, costs, penalties or expenses (including, but not limited to, legal fees incurred by us on a full indemnity basis) of whatsoever nature which may be suffered or incurred by us, as a result of any claim brought by any third party arising from or in connection with any information which is submitted by you and collected, used, disclosed, processed, managed and transferred by us, and in respect of which you have not obtained the necessary consent for such collection, use, disclosure, processing, management or transfer by us.

What is Personal Data

‘Personal data’ means any data, whether true or not, about an individual who can be identified (a) from such data; or (b) from such data and other information to which we have or are likely to have. This may include, for example, a person’s name, date of birth, gender, photo, NRIC, passport number, photo, mailing addresses, telephone numbers, email addresses and network data.

Methods of Collection

We may collect personal data through various avenues, including:

(a) when you submit forms by way of registering for an account on our website(s), mobile application(s), an online portal, email, or physical collection, or through other methods;
(b) when you correspond with our employees, sub-contractors, customer service or marketing representatives via telephone, letter, email, face-to-face meeting etc.;
(c) when you subscribe to our mailing lists;
(d) when you respond to our promotions;
(e) when you participate in community discussions or chats;
(f) when you use our website(s) or use our mobile application(s);
(g) when you generate data or link data to your account; or
(h) when you provide us with personal data for any other reason.

Purposes for the Collection, Use and Disclosure of Personal Data

Where you submit information through this website or to an email address provided at this website, you will be regarded as having agreed and consented to the collection, use and disclosure of all such information in the manner described in this Website Statement.

Information you have submitted will be used and disclosed generally only for the purpose requested, for example to periodically send you emails on publications or any other information or materials which we think you may find interesting where you have signed up for any of our publications; or where you have sent us a resume or similar information, to consider your suitability for employment or an alternative service arrangement by or with us or our related corporations.

We reserve the right to use and disclose any submitted information to contact you and to comply with law, including disclosing submitted information in response to a request made by any government authority or regulator. You hereby consent to all such use and disclosure of submitted information by us, our related corporation and any service provider to us or our related corporations, within Singapore or otherwise.

Transfer of Personal Data

We may disclose, transfer, store, process and/or deal with your personal data outside Singapore. In doing so, we will comply with all applicable data protection and privacy laws.

Withdrawal of Consent

You may subsequently withdraw your consent to our collection, use or disclosure of your personal data. Please contact our Data Protection Officer by email (please see the “Contact Details” section below) to request for withdrawal.

Retention of Personal Data

We will cease to retain any documents containing your personal data, or remove any means by which your personal data may be associated with you, as soon as it is reasonable to assume that (a) the purpose for which such personal data was collected is no longer served by such retention of such personal data; and (b) retention is no longer necessary for legal or business purposes.

Access, Update and Correction

You must ensure that all personal data submitted to us is accurate, up-to-date and not misleading. Any submission of false or incorrect information may result in our failure to deliver the products and services you seek. We reserve the right to request for documentation to verify the information provided by you.

You can access, update and correct your personal information anytime by accessing your account registered with us through the web site(s). If you do not have an account with us, you can do so by contacting us (please see the “Contact Details” section below). We may charge a fee for processing your request for access. Such a fee depends on the nature and complexity of your access request.


Our web site(s) use cookies to monitor browsing preferences and help analyse data about webpage traffic in order to make web site improvements based on your needs and to enhance web site efficiency. We generally use such information for statistical analysis but may use it for other reasons in aggregated form or where we are not aware of your identity.

When you visit our web site(s), our servers will automatically record information that is sent whenever you visit a web site. This data may include: (a) your computer’s IP address; (b) your browser type; (c) the webpage you were visiting before your visited the relevant web site; (d) the pages within the web site which you visit; and/or (e) the time spent on such pages, item and information searched for in the web site, access time and dates, and other statistics.

A cookie does not give us access to your computer. Most internet browsers automatically accept cookies, but you can usually modify your browser settings according to your preference. If you choose not to accept cookies, you may not be able to experience all of the features of our web site(s).

Other Web Sites

Our web site(s) may contain links to other web sites which are owned or operated by third parties, and which are not under our control. We are not responsible for the content on any such web site, or the consequences of accessing or using any such web site (including the protection and privacy of any information which you provide whilst visiting such sites) and such sites are not governed by this policy. You agree that your access to or use of such web sites is entirely at your own risk. When visiting these third party web sites, you should read their privacy policies which will apply to your use of the web sites.


This policy may be modified from time to time. All communications, transactions and dealings with us shall be subject to the latest version of this policy in force at the time.

Contact Details

If you have any enquiries, comments or suggestions about how we collect, use or disclose your personal data or this policy, or would like to receive information about your personal data which we retain, please contact our Data Protection Officer by email at